What’s this policy about and when does it apply?
Your privacy is important to us. In this policy we want to explain to you how we
so that you understand and have a choice about how your personal data is collected, used and stored (processed).
The policy applies when you use our Website and our services. This policy was last updated 30th August 2018. We may make changes to the policy (for example to keep up with changes in the law) so we advise you to check the policy as you use the Website and our services, although we will let you know about material changes.
Who are you?
We are: Vengan Legal Services Ltd, The Ridge House, Chelsfield Lane, Orpington, Kent BR6 7RP (office) or 8 Twisleton Court, Priory Hill, Dartford, Kent, DA1 2EN (registered office)
Our email address is noel@venganlegalservices.co.uk
Our website is www.venganlegalservices.co.uk
Who do I contact about personal data or change my mind about how you can use it?
Our data protection representative is Mr Noel Vengan FSWW FCILEX who you can email at noel@venganlegalservices.co.uk if you need any help or information about this policy or about how we collect and use personal data. You can also write to us if you prefer – see Who are you? above
What personal data and information do you collect?
Personal data is any information which could identify you, including your name, address and email address and IP address. Special category data is more sensitive, such as information about your health or ethnic origin.
Depending on how you use the Website, our services and what we provide to you, we collect a range of personal data from you, including your name and contact information (such as your address, telephone number and email) as well as other information which you choose to give us as you use the Website and our services. You may also choose to give us special category personal information so that we can provide services to you as you require.
If you choose not to provide us with personal data, we may be unable to provide some services to you. For example, without your email address we will not be able to email you.
Client Data
During the course of any legal services which we provide to you, we will ask you to provide us with information, which will include Personal Data. We always maintain high standards of professional and personal conduct and justify public trust in us, our profession, and the provision of legal services. We have a Data Protection Policy which deals with how we collect, store and use (process) data.
To view or discuss our policies, please contact Mr Noel Vengan FSWW FCILEX who you can email at noel@venganlegalservices.co.uk
How do you collect personal data?
We may collect your personal data from you in the following ways
How do you use Personal information?
We use personal data so that we can
What is the lawful basis for processing my personal data?
The law says that we cannot process (collect, use or store) your information unless we have a lawful basis for doing so. There are several lawful bases which we rely on, including
Who do you share personal data with?
There may be times when we must share your personal data with others, for example, where the law requires us or to enforce our rights or protect others, such as for fraud prevention. We may also
Otherwise we will only share your personal information if you have consented to this
Client Confidentiality and sharing personal data
(1) Most information which our clients supply to us is confidential, which means that we will not share/disclose it with anybody else until they have instructed us to do so or we have to release it by regulatory compliance, law or Court Order. So, for example, if we are instructed to share personal information with a third party, such as an accountant, financial adviser or a funeral plan provider we will ask for your (the data subject's) written consent to do that. However, some authorities (such as HMRC) may examine our information if they have a right to do so.
(2)(a)We will obtain consent for each person/organisation that we have been instructed to share data with.
(b) If you wish to withdraw consent, please contact our data protection representative Mr Noel Vengan FSWW FCILEX who you can email at noel@venganlegalservices.co.uk You can also write to us if you prefer – see Who are you? above.
(3) Otherwise, we will not pass on (by sale or otherwise) personal data to anyone else without an individual's permission. We may provide aggregate statistics to others but this will not contain any information from which anyone could be identified.
We also have a Confidentiality Policy in place. To view or discuss our policies, please contact Mr Noel Vengan FSWW FCILEX who you can email at noel@venganlegalservices.co.uk
What are my personal data rights?
The law gives you certain rights in relation to your personal data and to exercise or discuss these rights contact Mr Noel Vengan FSWW FCILEX at noel@venganlegalservices.co.uk
The following rights apply to personal data we collect and process so that you can
You also have the right to lodge any data protection complaints with the Information Commissioner's Office (ICO), the UK’s supervisory authority. Visit www.ico.org.uk for more information including how to access their helpline.
What about storing and transferring personal data?
(1) Storing – data retention
We keep personal data
Data Subject |
How long personal information/data is kept
|
Potential Clients |
We will retain personal information for 6 years from the date of our last contact. |
Clients |
We will retain personal information for 7 years from the date that you ceased to be a client. |
Potential Suppliers |
We will retain personal information for 12 months from the date of the last time you contacted us. |
Suppliers |
We will retain personal information for 7 years from the date that you ceased to be a supplier. |
|
|
Potential employees |
We will retain personal information for 6 months from the date of the last time you contacted us. |
(2) Transferring
Your data may be transferred or stored outside the EU to countries which may not have the same data protection as the EU but, if we do this, we will have an agreement with the third party who will be using an approved mechanism to keep personal data secure.
We do not usually transfer personal data outside the UK without your explicit permission such as, for example you instruct us to send data to someone outside the UK, such as a potential Executor or Attorney. In line with the legal changes, as from the 25th May 2018 we will inform you about the possible risks of such transfers before you consent to the transfer of your personal data.
Do you collect and process non-personal Information?
When you use the Website we may also collect non-personal information or aggregated information – that is any information about more than one individual where the individual’s identity is unknown and cannot be inferred from that information. This helps us run our Website and business effectively.
We use cookies – please read our Cookie Policy which can be found:
hhttps://www.venganlegalservices.co.uk/contact-me/cookie-policy/
What about third parties and social media
You may visit or leave our Website by clicking a link to or from another website or platform operated by a third party – for example, you may use social media icons (such as Twitter). If you do this, please also take the time to read the relevant privacy information provided by other websites/platforms because they may be different. Your information will only be shared where you have agreed to permit this.